04-18-2015, 08:25 PM
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17 AprHow to Fix Problems Installing or Playing GTAV PC On Windows User Accounts Containing Certain Characters
Community Announcements - community
Question: I am having problems installing or playing GTAV PC. Issues include an error message saying “The Rockstar update service is unavailable (code 1)”, or the game hanging while trying to download the update. How can I fix this?
Answer: This issue has now been resolved. If you created a new Windows account to play before the fix, you will be able to continue playing GTAV on your original Windows account by following the steps below:
Log in to the new account you created, and copy your game data to a folder that can be accessed from both user accounts:
Go to the “My Documents\Rockstar Games” and copy the “GTA V” folder.
Go to your root directory (e.g. C:\) and paste the folder there.
Log out of the temporary account, and log back in to your original Windows account.
Copy your game data into your original account:
Go to your root directory (e.g. C:\) and copy the “GTA V” folder you pasted earlier.
Go to the “My Documents” folder
If you already have a “Rockstar Games” folder:
Click into the “Rockstar Games” folder and paste the “GTA V” folder there.
If you do not have a “Rockstar Games” folder:
Create a new folder in this directory called “Rockstar Games” (without the quotes).
Paste the “GTA V” folder in this new directory.
If you are on a native Korean, Chinese, or Japanese version of Windows:
Please download this file.
Run “GTA_V_Bootstrap_1_0_0_1.exe”
Launch the game, and you should not have any further issues.
If you are on any other version of Windows:
You should not have to complete any further steps; simply launch the game. In the event that you are still experiencing problems, please follow the instructions for native Korean, Chinese, and Japanese versions of Windows above.
Note: If you scanned for music for “Self Radio” and turned off auto-scan in the audio options, you’ll need to re-scan for music or turn auto-scan back on:
Open the pause menu from either Story Mode or GTA Online.
Scroll right to the SETTINGS tab.
Scroll down and select the Audio menu.
Scroll down to Auto-Scan for Music, and scroll to On.
17 AprHow to Fix Problems Installing or Playing GTAV PC On Windows User Accounts Containing Certain Characters
Community Announcements - community
Question: I am having problems installing or playing GTAV PC. Issues include an error message saying “The Rockstar update service is unavailable (code 1)”, or the game hanging while trying to download the update. How can I fix this?
Answer: This issue has now been resolved. If you created a new Windows account to play before the fix, you will be able to continue playing GTAV on your original Windows account by following the steps below:
Log in to the new account you created, and copy your game data to a folder that can be accessed from both user accounts:
Go to the “My Documents\Rockstar Games” and copy the “GTA V” folder.
Go to your root directory (e.g. C:\) and paste the folder there.
Log out of the temporary account, and log back in to your original Windows account.
Copy your game data into your original account:
Go to your root directory (e.g. C:\) and copy the “GTA V” folder you pasted earlier.
Go to the “My Documents” folder
If you already have a “Rockstar Games” folder:
Click into the “Rockstar Games” folder and paste the “GTA V” folder there.
If you do not have a “Rockstar Games” folder:
Create a new folder in this directory called “Rockstar Games” (without the quotes).
Paste the “GTA V” folder in this new directory.
If you are on a native Korean, Chinese, or Japanese version of Windows:
Please download this file.
Run “GTA_V_Bootstrap_1_0_0_1.exe”
Launch the game, and you should not have any further issues.
If you are on any other version of Windows:
You should not have to complete any further steps; simply launch the game. In the event that you are still experiencing problems, please follow the instructions for native Korean, Chinese, and Japanese versions of Windows above.
Note: If you scanned for music for “Self Radio” and turned off auto-scan in the audio options, you’ll need to re-scan for music or turn auto-scan back on:
Open the pause menu from either Story Mode or GTA Online.
Scroll right to the SETTINGS tab.
Scroll down and select the Audio menu.
Scroll down to Auto-Scan for Music, and scroll to On.